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Plantet Seller Agreement

Last updated: May 31, 2026

1. Acceptance of Terms

By clicking "I Agree" below, you ("Seller") enter into a binding agreement with Plantet ("Platform", "we", "us") governing your use of Plantet's seller tools, including creating listings and auctions. You must be at least 18 years old to sell on Plantet. If you are agreeing on behalf of a business, you represent that you have authority to bind that business.

2. Accurate Listings

You agree to provide honest, accurate, and complete information in all listings and auctions, including:

  • Correct plant species and variety identification to the best of your knowledge
  • Accurate photographs that represent the actual plant being sold
  • Honest descriptions of the plant's condition, size, and health
  • Correct quantity and availability

Misrepresenting a plant's species, variety, or condition is grounds for immediate suspension.

3. Plant Health & Legal Compliance

You are solely responsible for ensuring that all plants you sell comply with applicable federal, state, and local laws, including:

  • USDA Animal and Plant Health Inspection Service (APHIS) regulations
  • State department of agriculture import/export restrictions
  • Phytosanitary certificate requirements for interstate or international shipments
  • Restrictions on invasive species and noxious weeds as classified by any applicable authority
  • CITES treaty obligations for protected or endangered species

Plantet does not verify compliance and bears no liability for regulatory violations. Listings found to violate plant health laws will be removed without notice.

4. Prohibited Items

The following are strictly prohibited on Plantet:

  • Plants listed as federally or state-protected endangered species without proper documentation
  • Invasive species prohibited by federal or state law
  • Items misrepresented as rare or sought-after varieties
  • Any item that is not an actual plant, cutting, seed, or related horticultural product
  • Plants treated with undisclosed pesticides or chemicals harmful to buyers or the environment
  • Counterfeit or stolen goods

5. Fees & Payments

Plantet charges a platform fee on each completed sale, deducted automatically via Stripe Connect before funds are transferred to your connected bank account. The current fee rate is displayed in your seller dashboard. Plantet reserves the right to modify fees with reasonable notice. You are responsible for all applicable taxes on your sales.

6. Shipping & Fulfillment

You agree to:

  • Ship purchased items within 3 business days of payment unless otherwise stated in your listing
  • Package live plants appropriately to ensure safe transit and minimize transit stress
  • Provide a tracking number for all shipments
  • Communicate promptly with buyers regarding any delays

Failure to ship in a timely manner may result in order cancellation, refund to the buyer, and suspension of your selling privileges.

7. Dead on Arrival & Returns

If a buyer receives a plant that is dead on arrival (DOA) or substantially not as described, they may open a dispute within 48 hours of confirmed delivery with photographic evidence. You agree to work in good faith to resolve disputes, which may include a partial or full refund. Plantet's decision in unresolved disputes is final.

8. Prohibited Conduct

You agree not to:

  • Solicit or conduct transactions with buyers outside of the Plantet platform to avoid fees
  • Manipulate reviews or ratings, including self-reviewing or pressuring buyers
  • Create multiple accounts to circumvent suspensions or restrictions
  • Use Plantet to harass, threaten, or defraud buyers or other sellers
  • Engage in price manipulation, shill bidding, or coordinated auction interference

9. Content Standards

All content you post on Plantet — including listing titles, descriptions, photos, shop names, and bios — must be accurate, non-offensive, and free of hate speech, slurs, or discriminatory language. Plantet reserves the right to edit or remove any content that violates these standards without notice.

10. Suspension & Termination

Plantet may suspend or permanently terminate your selling privileges at any time for violation of this Agreement, repeated negative buyer feedback, suspected fraud, or conduct detrimental to the Plantet community. Pending payouts for completed sales will be processed normally upon termination unless fraud is involved.

11. Limitation of Liability

Plantet is a marketplace platform and is not a party to transactions between buyers and sellers. We are not responsible for the quality, safety, legality, or shipment of any item listed. To the maximum extent permitted by law, Plantet's liability to you for any claim arising from this Agreement is limited to fees paid by you to Plantet in the 90 days preceding the claim.

12. Modifications

Plantet may update this Agreement at any time. We will notify active sellers of material changes via email. Continued use of selling features after the effective date of changes constitutes acceptance of the updated Agreement.

13. Shipping Accuracy & Liability

You are solely responsible for the accuracy of all shipping information you provide, including package weight, dimensions, ship-from address, and handling time. Shipping rates displayed to buyers are estimates only based on the information you provide. Any carrier surcharges, postage adjustments, address correction fees, return shipping costs, or additional charges resulting from inaccurate or incomplete shipping information are your sole responsibility. Plantet does not guarantee the accuracy of any shipping estimate and will not absorb costs arising from seller-provided errors. By listing an item with shipping, you acknowledge that you have provided accurate weight and address information and accept full financial responsibility for any discrepancies identified by the carrier.

14. Governing Law

This Agreement is governed by the laws of the United States. Any disputes arising from this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.